Last updated: February 26, 2026

This Privacy Policy explains how RentGo Crete (“we”, “us”, “our”) collects, uses and protects your personal data when you visit rentgocrete.com (the “Website”) or contact us to enquire about car rental offers on Crete, including deals that follow the concept “Car Rental Crete No Deposit, No Credit Card”.

1. Who We Are

RentGo Crete is an intermediary, marketing and booking support service that connects travellers with independent local car rental companies in Crete, Greece. We do not own the vehicles. When you confirm a booking, the final rental agreement is made directly between you and the local car rental provider (“Supplier”).

2. What Data We Collect

2.1 Information you provide directly

Contact details: name, email address, phone number and country of residence.
Booking details: pick-up and drop-off dates, locations (e.g. Heraklion Airport, Chania Airport, resort), preferred car category, flight number and accommodation address (if you request delivery).
Additional information: messages or special requests you send via forms or email (for example child seats, late arrival, “Car Rental Crete No Deposit, No Credit Card” preference).

2.2 Information collected automatically

Technical data: IP address, browser type and version, device type, time zone, and operating system.
Usage data: pages visited, clicks, time spent on each page, referral source (for example search engine).
Cookies: small text files stored on your device to remember preferences and understand how the Website is used.

2.3 Data from partners

In some cases, our local car rental partners may share limited information with us (for example booking status, rental confirmation number or feedback) so we can support your enquiry and improve our service.

3. How We Use Your Data

We process your personal data for the following purposes:

To handle your enquiry and booking request: sending your details to the selected Supplier so they can confirm availability, prepare the rental agreement and contact you if necessary.
To communicate with you: answering questions, sending confirmations, pre-arrival instructions, and important updates related to your car rental.
To operate and improve the Website: analysing aggregated usage data to understand how visitors use the site, fix technical issues and optimise content (for example pages about Car Rental Crete No Deposit, No Credit Card).
To meet legal and regulatory obligations: keeping basic records for accounting, tax or complaint-handling purposes.
To protect our legitimate interests: preventing abuse or misuse of our Website and services, and defending our rights in case of disputes.

4. Legal Basis for Processing (GDPR)

As RentGo Crete operates in the European Union, we process personal data under the EU General Data Protection Regulation (GDPR) on the following legal bases:

Contract performance: when processing is necessary to handle your enquiry and take steps at your request before entering into a rental agreement with a Supplier.
Legitimate interests: to run and secure our Website, respond to messages and improve our services, provided that these interests are not overridden by your rights and freedoms.
Legal obligation: when we must keep certain records for tax, accounting or legal compliance.
Consent: for optional activities such as certain cookies or marketing communications (only when you explicitly agree). You can withdraw consent at any time.

5. How We Share Your Data

We do not sell your personal data. We share it only when necessary:

Local car rental suppliers: we send your booking details to the chosen Supplier in Crete so they can confirm your reservation and provide the vehicle and services.
Service providers: trusted third parties that help us operate the Website (hosting, email services, analytics). They process data only on our instructions and under confidentiality obligations.
Authorities and law enforcement: where required by law, court order or to protect our legal rights.

6. International Transfers

Our Suppliers and some service providers are located in the European Union. If personal data is transferred outside the EU/EEA, we take appropriate safeguards as required by law (for example using Standard Contractual Clauses or working with providers certified under recognised frameworks) to ensure your information is adequately protected.

7. Data Retention

We keep your personal data only as long as necessary for the purposes described in this Privacy Policy:

Booking-related data is normally retained for the duration of your enquiry/rental plus a reasonable period afterwards
to handle questions, disputes or legal obligations.
Technical and analytics data may be stored for a shorter period, usually in aggregated or pseudonymised form.

When data is no longer needed, we will delete it or anonymise it so it can no longer identify you.

8. Cookies and Analytics

Our Website uses cookies and similar technologies to:

remember your language and basic preferences,
understand how visitors use the site (for example which pages about Crete car rental are the most helpful),
improve loading speed and overall performance.

You can control or delete cookies through your browser settings. Please note that some parts of the Website may not work properly if certain cookies are disabled.

9. Your Data Protection Rights

Subject to applicable law, you have the following rights regarding your personal data:

Right of access: to ask if we process your data and request a copy of the information we hold.
Right to rectification: to ask us to correct inaccurate or incomplete data.
Right to erasure: to request deletion of your data in certain circumstances (for example when information is no longer needed).
Right to restriction: to ask us to limit processing of your data in specific situations.
Right to object: to object to processing based on legitimate interests, including for direct marketing.
Right to data portability: to receive your data in a structured, commonly used format and transmit it to another controller where technically feasible.

To exercise these rights, please contact us using the details in section 12. We may need to verify your identity before
responding to your request. You also have the right to lodge a complaint with your local data protection authority if
you believe your rights have been violated.

10. Third-Party Websites

Our Website may contain links to external sites (for example, travel guides, other RentGo projects, or partner services).
We are not responsible for the privacy practices or content of those external websites. We recommend reading their own
privacy policies before submitting any personal data there.

11. Security

We take reasonable technical and organisational measures to protect your personal data against accidental or unlawful
destruction, loss, alteration, unauthorised access or disclosure. No system can be guaranteed 100% secure, but we aim to
keep risks proportionate and follow good industry practices for a site of our size and type.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or technology.
The latest version will always be available on this page, with an updated “Last updated” date. Your continued use of the
Website after changes are posted means you accept the revised policy.

13. Contact Us

If you have any questions about this Privacy Policy, our use of your personal data, or your rights, please contact us.